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Diva Dreads FAQ

How often should I care for my Diva Dreads?

Hair falls are made out of a synthetic material. As a result, hair falls do not need to be washed on an ongoing basis. Customers can care for their hair falls by placing them in a garment bag or shoe box.
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What is the length of my Diva Dreads?

The length of a hair fall depends on the type of hair fall ordered. Diva Dreads creates braided falls and dread falls. A standard set of braids range from 18” to 23”. An extra long set of braids range from 26” to 32”. A standard set of dread falls range from 18” to 23”. An extra long set of dread falls range from 26” to 32”.
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How to choose the right shade of hair my Diva Dreads?

Diva Dreads personnel highly recommend visiting the Diva Dreads booth at a local event. Customers can browser falls available for sale at a local event. If a customer is unable to select a set, Diva Dreads staff can assist customers with color selection in the booth.

Customers can also order hair falls online. Feel free to send an email to divadreads2009@gmail.com for a consultation. Feel free to let Diva Dreads staff know what type of hair fall you are looking for (braids or dreads) and what colors you would like to have in a custom set of falls. Also, send a current picture of your hair color. All of this information will assist Diva Dreads staff with creating a unique hair fall that will match your hair color.
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How are Diva Dreads different?

Diva Dreads products are handmade in southern California. All hair falls are one of a kind. Each hair fall has a unique blending of colors and textures. Each hair fall has unique accessories and beading. The length of each hair fall will vary.
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What is Diva Dreads return policy policy?
​Diva Dreads does not issue refunds for purchases. However, Diva Dreads will exchange hair falls with customers requesting a proper hair color match.

 

How long does shipping usually take?

The time frame of shipping of orders will depend on the complexity of your order. If you order a hair fall that is posted online, it will take 2 to 4 weeks. If you request a custom hair fall, shipping can take up to 4 to 6 weeks.
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How may I contact you?
Diva Dreads staff can assist you with your custom hair fall request. You can contact us directly via email at divadreads2009@gmail.com. You can also contact us at via the Diva Dreads Facebook page or via phone at (951) 924-9825.

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